Testimonials

S Fielding, Preston
What a breath of fresh air! What a different experience!

I came across Catherine’s name in the Internet when looking for opticians. I had had a bad experience 2/3 years ago at a local opticians. Where shall I get new ones this time?

Having read the testimonials, I thought I’d give Catherine a try. I am so pleased I did. It was so much better. Loads of choice; sat in the kitchen over a cuppa and chatting away. Not in an opticians feeling uncomfortable and pressured. I not only got a pair of Varifocals but also Catherine reglazed an old pair with distance lenses. The cost of both was well below what I would have paid for just the varifocals.

So am I delighted and will I use Catherine again? Most certainly. She’s lovely. She’s not happy unless her customers are happy and completely satisfied. A very professional lady with lots of experience. You give a great service Catherine – no complaints at all.

 

D Hallworth, St Annes on Sea
The service provided by Value Vision Mobile Optical Service is excellent. The products are of the highest quality and Catherine ensures satisfaction in a most friendly and professional manner.

A comprehensive selection of frames are brought in to your home for the customer to select at leisure.

Costs are kept to a minimum and very competitive when compared to High St outlets.

Catherine’s new service of reglazing old frames is a very affordable method of utilizing old glasses, which I have found to my satisfaction, and am sure will be widely welcomed.

I have no hesitation in recommending the service on offer which I am sure will give clients utmost satisfaction

 

S Remnant, Lytham
Having had to change my prescription, I thought I’d change my optician too and on the recommendation of a friend I phoned Catherine.

She was with me within the week for me to choose frames and lenses. Her attention to detail and her customer care are faultless. My glasses are very light-weight rimless and the sight is spot on! and I’ve had many compliments on my “new look”!

Contact Catherine for your optical needs – you won’t be disappointed.


Mrs Diane Westby, Thornton-Cleveleys
Catherine was recommended to me by a friend from Freckleton and although I had not had any bad experiences with my past providers I decided to give her a “try”. My “try” was very fruitful and I cannot praise Catherine enough for the service she gave me. My initial consultation was on Good Friday 2013 and exactly two weeks later (as promised) Catherine was back at my home fitting my new varifocal glasses. My new frames (I love them) and lenses are just perfect, as are my re-glazed pair too. I was very pleased with the cost, cheaper than my last provider back in 2011. I loved the idea of Catherine visiting me at hone on a “one to one” basis, having a chat and a cup of tea.

J Pennington, Lytham
The problem I had was getting mum to the shop due to her illness. I found them very unhelpful when I called in. The shop had moved without informing myself or mum.

The service I had from Catherine was very helpful and I felt that she did everything and more to help my mum. I felt very comfortable and happy with her service and she made me feel at ease and made the whole situation easy.

I will be giving her card out as her service was second to none and she was a warm friendly person and easy to talk to. She didn’t make me feel that my mum was a problem which happens a lot. Thank you.

 

Mr G Jones Ansdell
For many years I have used ‘economy’ providers for my varifocals – Tesco and Vision Express. I have always had problems with getting the right fit and prescription – last time I waited for 3 months , having to go again and again to get my glasses right.

I heard about Catherine through my work. I cannot speak highly enough of the choice, quality and fit for the glasses I chose. The service provided has been of the highest order.

Catherine is not happy until you are happy. I ended up with a cracking pair of specs, for over £100 less that the so-called ‘economy’ providers. I highly recommend Catherine to anyone who needs a perfect pair of specs at a reasonable price. Thank you!


C Irvine - Lytham
Catherine Ibberson with a customer - Christine IrvineWow fantastic brilliant are only a few words to describe how wonderful my new glasses are. I have no problems with my new glasses for the very first time in many years,

I still can’t believe it. Thank you so much Catherine. Well done, and every credit to you. I’ve already been recommending you to everyone. Once again. Brilliant!”

 

Helen Bagnal - Blackpool
“After bad experiences with Spec Savers and Vision Express I am delighted to say Catherine Ibberson’s Value Vision Mobile Optical Service came along at just the right time for me.

 

I can’t praise Catherine enough. She is patient, knowledgeable and a complete breath of fresh air in customer service.The choice of lenses and frames is amazing, as is the quality. I was struggling with previously heavy glasses and I was so impressed to have the lenses skimmed so now I hardly know I have glasses on.

After always choosing standard frames because of the high street shop being busy with staff being brusque, I was finally given the chance, in my own home, to browse in my own time, racks and racks of beautiful frames, all colours, all designs, anything that you could ever want.

Catherine was so helpful and reassuring and listened to what I wanted and then helped me choose. My glasses didn’t even take a week to come and straight away she is back with measuring and fitting and making sure they are exactly as required. I highly recommend the next time you need a pair of prescription glasses, get in touch and I promise you will not be disappointed. I have my two new pairs of glasses now and everyone always ask where I got such nice frames, Swarovski Crystals and all!”

 

Mrs Noreen Hallworth - Lytham
The Varifocals I got from other Opticians never appeared adequate and I had problems with the frames not fitting properly. The expertise Catherine offered me was excellent all in the comfort of my own home. I felt relaxed and very comfortable. I have already recommended her to several people. If you have any problems with anything at all, Catherine is always on hand to help and will come to see you as soon as she can.
Mrs Carole Hughes - Lytham
“I wasn’t told at another Opticians that if I suffered from travel sickeness (which I do) that I could have problems using the varifocals I had purchased. They had to be returned after two weeks and discarded. Catherine’s Value Vision Mobile Optical service is friendly, very informative, good quality presentation and excellent care and advice given. No pressure to buy, cost very competitive; much cheaper than the high street for same products offered there. I would certainly recommend Catherine’s service. Catherine, thank you so much for all you have done for me and David and I. We are thrilled with our new glasses”.
Mr Brian Greenslade - Lytham
“Both the glasses I chose and the service I received were first class. I found Catherine pleasant, helpful, knowledgeable and enthusiastic to make sure I was totally happy and satisfied with my purchase. I would have no hesitation in recommending Catherine to anyone – A touch of old fashioned caring service”.
Mr Tony King - Lytham
“The main issue my wife Susan and I had with other Opticians was the cost. With Catherine’s Value Vision Mobile Optical Service we saved £100 each. Amongst other problems we had with other Opticians was there after sales service – i.e. fitting. Catherine is extremely helpful when it came down to choice, style, colour etc. I had a slight problem with my glasses but she went out of her way to put it right. Nothing was too much trouble. I would recommend Catherine to all my friends and family without hesitation”.
Jack Worswick - Lytham
It was a problem for me making appointments at other Opticians at a time that suited me. Catherine is friendly, knowledgeable and quick. I would definitely recommend Catherine’s Value Vision Mobile Optical service. I can say nothing else except thank you – the glasses are super.
Mrs S. Woodhead - Oxford
I first met Catherine on a visit to my mother in Preston (I live in Oxford) at her market outlet in the city. At that time, both my mother, who needed some new glasses urgently, and myself, ordered, showing Catherine only our recently confirmed new prescription forms. Catherine delivered excellent service on both counts, but especially taking care to make sure my elderly mother was happy with her new glasses and visited her at home to facilitate this. My glasses were mailed to me in Oxford and were pefect, in terms of fit and prescription, and at half the cost of my previous glasses. Since then, and following Catherine now working from home, both mum and I have had a second pair of new glasses from Catherine, chosen in the comfort of mum’s home; again mine posted to me in Oxford. Again a perfect fit and prescriptionCatherine has a truly outstanding commitment to customer service. Friendly, efficient and definitely excellent value for money. A very happy “satellite” customer. Thanks for everything – you have been a star, and it is such a rarity to come across people like you.
Mrs S Helms - Kirkham
I was so impressed with the service and value for money that Catherine from Value Vision Mobile Optical Service gave me. I work full time and sometimes find it difficult to fit in appointments so it was great to be able to choose and have my glasses fitted at home. The range of frames and lenses available really impressed me, many of the frames being designer ones. I will certainly use Value Vision Mobile Optical Service now and have told all my friends and work colleagues about the fantastic service I received. My glasses look great too!
Kathryn Thwait - Poulton-le-Fylde
I’d never heard of a mobile service of this kind before but what a good idea! Much better than trawling the high street with the ususal selection and not always an honest opinion. Catherine had a huge selection of frames at various prices. There was no pressure to buy and she gave a really honest opinion of what didn’t suit me! I will definitely be using her again in the futre and have already recommended her to my friends and colleagues.
Mr J Smith - Wesham
“I am extremely pleased with my new glasses. I have varifocal lenses and chose a rimless pair of glasses from the very extensive range which Catherine brought along. Equally as good a choice/range as in any opticians shop – if not better! The service was very professional and any questions I had were more than adequately addressed. I would have no hesitation in recommending Value Vision Mobile Optical Service to anyone.”
Mrs C Taylor - Lytham
I would recommend Catherine to supply you with glasses, I feel very satisfied and her manner was polite in every way. Thank you for your help and services.
Mr P Grimes - Preston
Hello Value Vision!!! Goodbye Specsavers!!!

Mrs Slater - Lytham
Once I had explained what I wanted; I found the price to be very reasonable. Catherine is a very friendly person and at no time put me under any pressure to buy. I was shown and able to try a wide selection of frames. I have been very pleased with mine and will use Catherine again in the future

Mr Duncan, Preston
I have worn bifocals for many years, an so far have never found any that I could wear with comfort or obtain full use of both lenses. This all changed when I purchased a new pair from Catherine. They are excellent in all aspects, and very good value for money.

Mrs Jenkins, Fulwood
*Excellent* service, polite, very helpful and guidance in finding the perfect frame to suit me. I’m very well suited, and I’ve saved loads of money and got the Quality without having to pay through the nose. Keep up the good work. Catherine has helped me to choose my frames and her expertise is 2nd to none.

Miss C Pajaro, Lytham St Annes
I found Catherine to be helpful, courteous and most importantly she listened to my optical and fashion needs as a first time glasses wearer. The personal, home touch left me more at ease and less nervous about embarking on possible full time use of glasses. She had a great range of frames and catered to my nickel allergy. Also a great after sales service.

Mrs D Morely, Lytham
I found Catherine Ibberson’s Value Vision Mobile Optical Service very good, and felt very comfortable with Catherine. I would use this service again when needed. I would recommend this service to anyone changing their glasses.

Mr M Ormond, Ansdell
Value Vision Mobile Optical Service gets three yeses from me. Good quality – yes; Good value – yes; Good service – yes. I have no hesitation in recommending Catherine to others.

Mrs P Evinson, Cleveleys
I met Catherine at my sister’s. I had just had my eyes tested in Thornton Cleveleys as that is where I live. In an opticians there I’d paid £250 but with Catherine I got some beautiful frames and lenses for a mere £100. Catherine was so friendly, I wish her all the luck in the world.

Mrs M Gorst, Lytham
Friendly, relaxed service in the comfort of your own home. Purchased 2 pairs of the glasses for the price that other opticians were charging for 1 !

Mrs J Cottam, Kirkham
The service, help that was given to me was nothing more than “Brilliant” Thank- you very much. Highly recommended 100/100 I will go nowhere else.

Miss M Jenkins, Penwortham
Catherine has helped me to choose my frames and her expertise is “2nd to none. Great customer care and excellent range of glasses to choose from.

Mrs J Coupe, Preston
To be told that you could possibly need new glasses, yearly, and the resulting expense was daunting – until a telephone call to Catherine at Value Vision. A kind helpful visit later from Catherine, with frame samples of varying types and prices led to a new pair of glasses, envied by my trendy granddaughters at a considerably lower price than that quoted elsewhere. I can honestly recommend Catherine and Value Vision, and look forward to a continued relationship as I need new glasses.

Louise Goddard
I cant think of much more to say without gushing on and on about your help and we really do appreciate all you did for my mother and myself. Wishing you all the best for the future All the best.

Mr M.C. Brian, Preston
Thanks for the help Catherine. The Glasses look great. Great service, great price. What more do you want.

Mr D Traynor, Preston
I’m very pleased with my glasses, thank you. After my past experience at Dollond & Aitchison I’ll come back to you every time now. My wife is going to come to you as well. It’s nice to see a come back to excellent service. Thank you again.

Mrs Birket, Ingol
I would like to thank Catherine very much for her help and consideration. I will call again. Thank you very much.
Mrs W Salwick, Fulwood
Will be back. Fantastic service.
Mrs Susan Dancey, Preston
BRILLIANT!! I had no prescription but in less than 10 minutes this kind lady had obtained the details of my last prescription from my optician. Hey presto – the frames were chosen. It certainly beats the endless wait at the optician and costs so much less too!! Very highly recommended!!
Mrs Ivy Sylvester, Lytham
Fantastic Glasses. Wonderful service. Will always call again.
Irene Parkinson, Preston
I am extremely satisfied with my new spectacles! The help and advice given to me by Catherine was very valuable. I will recommend her to as many of my friends as possible and wish her luck in the future.
Jenny Thompson, Weeton
Thanks Catherine for your help and the good services you have give my self and my husband. Thanks once again.
Mrs C Taylor, Lytham
I would recommend Catherine to supply my glasses. I feel very satisfied and her manner was very polite in every way. Thank you for your help and services.
Jennifer Hornby, Wesham
I was more than satisfied with all aspects of Catherine’s work, from making my appointment to the final fitting. She was pleasant and patient while I took the time to choose my frames, and made sure you were happy with your choice. It was lovely to choose at home and I was very comfortable to have her visit my home. I would recommend her to anyone.
Mr R McLaughline, Lytham St Annes
We found Catherine Ibberson’s Value Vision Mobile Optical service first class and would recommend her to anyone needing her service. With thanks
Mrs K Rushton, Blackpool
Thank you Catherine for your valued advice and fast, friendly and reliable service. Your range of frames are amazing and excellent quality too. Your guidance and expertise was most helpful when choosing my frames. I’m definitely going to recommend you Catherine to everyone I know. Many thanks.
Mrs June O'Brian, Penwortham
We are very pleased with the service we both got from Value Vision and we are both pleased with our glasses. We will call again.
Mrs S Livesey, Ashton, Preston
I am pleased with my new glasses. Consultation was good, service was good and the price was great as a lot more expensive in other outlets.
Jean Bond, Preston
I have had some very good advice today and will recommend this business to my friends.
Mrs S Ventress, Preston
So happy with the treatment, help and advice given and speed of getting my glasses is unreal. I’m so grateful for what you’ve done.
Mrs Ann Fish, Oswaltwistle
Highly recommended. Value for money. Very nice lady. Will certainly call again when I need to.
Miss Dawn Livesey, Preston
Really impressed with service and value for money. Very friendly and much nicer experience than the hardsell of typical opticians. Have told all my friends about Value Vision. Would highly recommend it.

N Stott, Lytham
I wish I had discovered Value Vision (and Catherine) a long time ago. Superb value for money compared with other sources and I’m absolutely delighted. Best wishes always.